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China sends message it wants foreign visitors to spend money, whether they pay in cash or through mobile payment apps

Going cashless in China as the locals do has proved tricky for overseas visitors with cards issued by foreign banks, and the central bank recently intervened


“Cash is king” in China, according to a recent headline in The Guardian newspaper.

Oh no it isn’t, says everyone who has been there in the past few years.


If you don’t have a WeChat Pay or Alipay app on your phone, you are unlikely to get very far in today’s People’s Republic.


To be fair to the British newspaper, the full headline is “Cash is king – for now: China signals it will slow transition to cashless society”, and the article below it outlines how rare cash now is, at least in the big cities.


Google searches suggest only Norway, Finland and Sweden are less reliant on notes and coins than China, but – when it comes to international tourism – those Scandinavian countries have an advantage; visitors can spend digitally without having to jump through hoops.


The slowing of China’s transformation to a fully cashless society is for the benefit of two groups: the elderly who have failed to make the digital leap and foreign tourists who have yet to feel particularly welcome post-pandemic.


Until last July, a big problem for visitors had been the inability to link their own bank cards to the ubiquitous WeChat and Alipay payment systems, which rely on QR codes for fast, efficient payments. QR codes are so common across China, even street vendors prefer them to cash.


Then, last summer, both WeChat and Alipay began allowing users to link international credit cards. But there remain restrictions – visitors using WeChat Pay, for instance, cannot use QR payment codes to pay individuals – and judging by the comments on a Post story that ran in February, there remain hurdles to actually linking foreign cards.


“I have tried linking three foreign credit cards, including the big Chase, to Alipay, WeChat Pay and DiDi [taxi app] with no success. I tried in US, on the plane, in HK and China, no luck. Many hours were wasted and my US banks are annoyed with me for keep contacting them from abroad,” commented one reader below the story, “China travel: cashless-society shift hits foreign tourists who really want to open wallets and spend”.


And the linking process is clunky for some of those who do get in: “The issue I’ve had is that it’s not so intuitive – you have an international version of the app (some vendors accept, some don’t), and a local version,” wrote another reader.


Another hurdle for foreigners, from the West in particular, has been the need to divulge personal information in order to get connected.


All of which explains why Charlie Chen, manager of Guangxi-based travel agency Easy Tour China, told the Post, “Cash is still the major payment method for overseas travellers.”

But authorities appear to be keen on ironing out the problems – or at least allowing the old ways to persist for a bit longer while the world catches up.


“In December the state People’s Bank of China [PBOC] and the State Administration of Foreign Exchange issued guidelines and established a working group designed to improve the financial arrangements for visitors, including boosting the number of businesses and ATMs that took foreign cards,” reports The Guardian.


“Three months later the PBOC and the Beijing municipal government issued further guidelines, including broadening acceptance of foreign e-wallets, while not requiring ID from foreigners using payment apps below a particular threshold.”


Fifty taxis in Shanghai now accept foreign credit cards, apparently, although finding one of them in a city with more than 50,000 cabs sounds like a tall order.


On April 16, the PBOC issued a notice together with a number of ministries requiring local authorities to ensure retailers and hospitality venues in key business and tourist districts were equipped to take foreign payments.


“In terms of enriching mobile payment applications, the [Notice on Improving Payment Convenience in Payment Services in the Commercial Sector] encourages e-commerce platforms to fully consider the consumption needs of foreigners in China, strengthen cooperation with banking financial institutions, non-bank payment institutions and clearing institutions, optimize international services, and enrich multi-language services,” reported the People’s Daily Online.


On April 9, Bloomberg had quoted media group Caixin as saying, “Chinese hotels with three-star ratings and above have been told to accept foreign bank-card payments, as the government tries to make life easier for those visiting the country.


“Major tourist attractions have also been instructed to accept overseas bank cards, as well as support payments in cash and increase foreign-exchange services.”


Good news, then, for those who would like to visit China – and those who were concerned Beijing felt it did not really need or want foreign visitors any longer.


The message seems clear; make it easy for foreign visitors to spend, whether it’s with their cards or with cold, hard cash.


The king is dead, long live the king.





 
 
 

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